Overview
The Ancient Soaping website serves as a virtual store that presents and offers for sale soap and/or cosmetic products.
Entering the website and any action on the website, including browsing the store and/or purchasing the product and/or service offered for sale therein, constitutes your agreement to accept and act according to the regulations.
The provisions of this regulation will apply to any use made by the customer within the website and constitute a binding legal agreement between the customer and the website.
For reasons of convenience only, these regulations are worded in the feminine language, but refer to both genders equally.
If you do not agree to the terms of these regulations, you are requested not to make any use of the website.
The website management may at its sole discretion and at any time change these regulations. In any case of a conflict between the terms of the updated regulations and previous versions of the regulations and/or other publications on the matter throughout the website, the provisions of the current regulations on the website will prevail.
Subheadings in these regulations are provided for convenience and easier understanding and will not be used in the interpretation of the regulations.
After the customer has registered and confirms the registration to the website, subscription to the newsletter and/or confirmation of mailing on the website, she has given and confirmed her consent to receive marketing e-mail encouraging the purchase of products from the website when the word “advertisement” does not appear in the title, but only in the body of the e-mail. The customer may at any time and at any time, according to her wish, inform the customer service about the removal of her e-mail from the website, by sending a message to the address ancientsoap1@gmail.com or by sending watsapp message to the number +972509950470.
Purchase on the website
The website allows for the online purchase of soap and/or cosmetic products, in a convenient and simple way, in order to make the purchase, the customer will have to fill in personal details such as – full name, residential address, mobile phone number, e-mail address and more…
You can also contact the operating company by phone (at the number +972509950470) and purchase the products by phone purchase with a representative by providing personal details, address and payment details.
Anyone who agrees and accepts the terms of this regulation may use the site, subject to the following conditions: the user is competent to perform legal actions, the user is over 18 years old,
The user has a valid credit card. The website management asks the customer to be careful with correct details and to update these details with any changes, providing incorrect details may prevent the customer from receiving the products she purchased. Submitting false information is a criminal offense and whoever does so is subject to criminal and civil legal proceedings.
The website management undertakes that the data provided by the customer will be kept in the website’s database only (apart from the credit card details) and will not be transferred to a third party without the customer’s consent, except in cases to complete delivery and delivery of the products, for example – sending the details to the courier company.
The customer’s credit card details are not stored in the site’s database and are not accessible to the site’s employees.
The customer is invited to choose the products she puts in the shopping basket, and at any stage edit the shopping basket as she wishes.
To complete the purchase, the customer will have to leave details, and complete the payment on the page designated for him.
The payment by credit card is actually carried out in the settlement system of the Yaadpay company, which meets an extremely high security standard and has additional encryption.
The online purchase was only approved when confirmation was received from the credit company regarding the payment. Upon confirmation, an electronic message will be sent to the customer.
If there is a lack of stock for the delivery of products ordered by the customer, the customer may abandon the order of the products in shortage or exchange for other products according to her opinion or according to the help and advice of the website representative, and the representative will take care to update the order. In such a case, the customer can cancel the order and the payment received by the customer for the order will be returned to the customer in full.
If the credit company refuses to pay for the customer’s order, the customer will be asked to settle the payment with her representative at +972509950470. If the customer has not settled the payment, the operating company may cancel the order without notifying the customer.
The website management reserves the right at any time, at its sole discretion, to prevent any customer, and for any reason, from using some of the services on the website, without giving notice of this in advance and without providing a reason or explanation.
Product delivery
The website management will take care of the delivery of the products or service purchased on the website, only after receiving the payment confirmation for the customer’s order and to the address that was typed by the customer at the time of purchase.
The website management will not be responsible for the delay in delivering the product and/or service in cases of force majeure, war, hostilities, natural disasters, supplier strikes and other reasons beyond the management’s control. The website management will make every effort to explain and report these cases, but does not undertake to do so.
The delivery of the products and the receipt of the package will be done through the shipping company – registered mail.
Full product delivery times are indicated under “Shipping Policy”.
Shipping Policy
The website team does everything to ensure that you receive your package in the shortest possible time through the delivery of the package by the delivery company.
The delivery services are automatically updated according to the region in which the service will be provided and it will be one of the following two :
*ECO delivery between 5-8 business days – $20.
*EMS Express delivery between 2-4 business days $43.
Shipping fees will be paid separately at checkout.
The prices of these delivery services are valid for deliveries that do not exceed a weight of 1800 kg
If the weight of the package exceeds this weight, there may be additional charges and expenses on the delivery.
Cancellations and returns policy
Transaction cancellation/product exchange/transaction credit (online transactions carried out on the website) can be carried out from the day the transaction is made and up to fourteen days (14) from the day the product is received, the website management will be entitled to deduct a cancellation fee at a rate not exceeding 5% of the product price, or 25 dollars , according to the lowest of them.
In addition to this, the website management may deduct from the transaction a clearing fee and the shipping fee in accordance with the law.
The right to cancel a transaction/exchange a product/credit the transaction will not apply to products that the customer has opened their original packaging, products that have been used of any kind, products that have been disassembled and assembled, except after the website management has given its consent in advance.
In case of cancellation of a transaction, return or exchange due to a defect, the customer will inform the website management, the website management will conduct an inspection with the customer. A refund will be given only after the product has returned to the site’s warehouses.
If the product has been delivered to the customer, the customer is obligated to return the product to the above address.
Cancellation of the transaction/exchange of a product/credit of the transaction is conditional upon the return of the original invoice, No transaction will be canceled without returning the original invoice. If the product has already been shipped, it is agreed between the parties that the customer will be charged full payment for shipping fees whether she paid them or not, and also in the event that she still has not received the product.
If the product has not yet been shipped – the customer will also be credited for the shipping fees.
Cancellation of the deal/product exchange/credit of the deal is only valid when the customer receives confirmation from the operating company through an electronic message or a written message via the cell phone about the cancellation of the deal.
The management of the website will be entitled to cancel a transaction or sale in whole or in part in cases where a mistake has been made in the price of the product or in the description of the product, if it is discovered that there was a malfunction in communication and/or a technical problem that prevented the surfers from using the website properly, in case of force majeure – an act of war, terrorism and/or or anything else that will prevent the continuation of the normal sale, the product is out of stock after a sale has been made (there is a possibility of offering an equivalent replacement product).
The management of the site and/or the supplier will not be responsible and will not bear any direct or indirect damage caused to the customer or a third party, including financial damage due to the purchase of the product, or an allergic reaction to a component present in the product.
The customer is requested to use the products only for their intended purpose. Do not use the products if an allergy is known, the customer must read the ingredients before using the product and make sure that there will be no allergic reaction to them.
When receiving a credit for the transaction, this credit will be valid for 6 months from the date of return, after this date the credit will not be honored. If the credit is lost/stolen/damaged, the credit will not be replaced and it will not be possible to give another credit and/or compensation for it.
The credit will be given according to the price actually paid.
Warranty and service
The warranty for the product covers material defects in the body of the product and/or its operation which were caused by the management of the site.
The warranty for all website products exists until the product is opened and used for the first time. The customer must read the instructions for use and the ingredients in the products and make sure that she is not allergic to them or any of their ingredients.
The warranty is only valid for a customer who has an original proof of purchase and only if the purchase was made through the website. The website management reserves the right to demand from the customer to prove that she is the original purchaser of the product. The sole remedy for any defective product covered under the warranty is limited to repair or replacement of the defective product. The company’s total liability with respect to any defective product will in no case exceed the purchase price of the defective product.
The site’s warranty will not apply in cases where the defect in the product is caused by incorrect use, incorrect maintenance, loss of parts, accident, neglect of the product.
The website management will not be responsible for any direct or indirect damage arising from the use or incorrect use of the product, including any accidental, special, indirect or consequential damage – as far as the law permits. The customer bears the responsibility and all risks and obligations for loss, damage and damage to his body and/or his property and/or the property and/or to the bodies of third parties, arising from the use and/or non-use of the product, except in cases where it is determined that said damage was caused due to the sole negligence of The site team.
Privacy Policy
The management of the site takes common precautions in order to maintain, as much as possible, the confidentiality of the information. In cases beyond the company’s control and/or resulting from force majeure, the website management will not be responsible for any damage of any kind, direct or indirect, caused to the customer, if this information is lost and/or unauthorized use is made of it.
The management of the site undertakes not to use the information provided to it by the buyers except in order to enable the purchase on the sales site and in accordance with any law.
The website management undertakes that the data provided by the customer will be kept in the website’s database only (apart from the credit card details) and will not be transferred to a third party without the customer’s consent, except in cases to complete delivery and delivery of the products, for example – sending the details to the courier company.
The customer’s credit card details are not stored in the site’s database and are not accessible to the site’s employees.
intellectual property
All intellectual property rights in this sales site are the sole property of the site management.
Do not copy, reproduce, distribute, publish or use in any other way any information from the website and/or this sales website, unless consent has been given in advance and in writing on behalf of the website management.